The Centers for Medicare and Medicaid Services (CMS) has raised the bar on quality and patient perception of care. The risk of total lost Medicare reimbursement could be as high as 5 to 7 percent for those hospitals that aren’t able to measure up. Therefore, it is increasingly important for healthcare organizations everywhere to develop a laser-focus on system-level clinical performance and patient experience improvement opportunities. Facilities will need the right tools and support to respond to the current requirements and prepare for even tougher ones in the future.
In FY 2015 (discharges from October 1, 2014, to September 30, 2015) the Value-Based Purchasing performance score will be calculated based on four domain scores; Clinical Process of Care (20 percent weight), Patient Experience of Care - HCAHPS (30 percent weight), Patient Outcomes (30 percent weight) and the addition of the Efficiency domain (20 percent weight).
Request Facility-Specific HCAHPS Scorecard Percentile Rankings and Interpretation
Intalere can offer providers a facility-specific HCAHPS Scorecard Percentile Rankings and Interpretation Report to access their facility's Clinical Process of Care and Patient Experience of Care performance — derived from the Hospital Consumer Assessment of Healthcare Providers and Systems survey (HCAHPS) — allowing them to measure themselves against national thresholds and benchmarks, in addition to assessing the financial impact of these scores.